Page updated: 19 Nov 2010

Information about Your First Appointment

When we have received a referral to see your child, we will contact you to arrange an appointment with a Speech & Language Therapist. This may be by phone or by post. Some families may also be sent a questionnaire in the post to complete and take to the first appointment.

Where will the appointment be?

If the appointment is arranged by telephone, you will be told where it will be during the phone call. Otherwise, your appointment letter will tell you where you will be seen.

How long will the appointment take?

Usually between 30 and 60 minutes, the Speech and Language Therapist will need to talk to you as well as spending time with your child and parents usually stay throughout.  If we are working in a school or pre-school we may suggest a member of staff joins us.

What will the Speech and Language Therapist want to know?

The Speech and Language Therapist will ask you about your child’s development, and about how he/she communicates.  You may be asked if he/she understands when you talk to him/her, and for examples of the words or sentences he/she uses.

It will help us if you can bring with you:

  • Your red Child Health Record if you still use it. 
  • Any questionnaires we sent you. 
  • Any relevant reports from other people your child sees.
What will my child need to do?

The Speech and Language Therapist may observe your child in his/her own choice of activity, or may have some toys and activities to use in order to find out about his/her communication.

What if my child doesn’t want to join in?

If we don’t find out enough from this appointment you will be offered another.  If you have suggestions about how we can best find out about his/her communication, do let us know.

What will happen next?

You and the Speech and Language Therapist will discuss what needs to happen next.  If any help is necessary she will explain the options,  which include regular appointments to help with pronunciation, advice to school or courses for parents to learn about particular ways to encourage children’s language development.

Who will receive a report?

The Speech and Language Therapist will write back to the person who asked us to see your child.  You will receive a copy.  We will ask your permission to send copies to your GP and your child’s school / pre-school.

Can I re-arrange the appointment?

We will do our best to accommodate your needs, but there are some limits to the range of times and days we can offer.

What if I can’t keep this appointment?

Let us know by contacting us. 

What if I fail to attend?

If you miss any Speech and Language Therapy appointments, it will be up to you to contact us to re-arrange. If we haven’t heard from you a month later, we will close the file.

What if the Speech and Language Therapist is ill?

If the therapist is ill on the day of your appointment, we make every effort to let you know by phone.  If you are not on the phone, or would prefer that we used another contact, please let us know straight away.

Parent Advice / Support

There is lots of information available to support families of children with speech and language difficulties.  Have a look at our advice leaflets and useful websites

If you have any concerns about your child’s Speech and Language Therapy your therapist will be happy to discuss them with you. If you need to talk to the Professional Lead for Children’s Speech & Language Therapy go to our Contact page for details.

Swindon CCG, Floor five, David Murray John Building, Brunel Centre, Swindon, SN1 1LH Tel: 01793 444614 or 01793 444655