Page updated: 26 Oct 2010
What is the NHS Constitution?

The NHS Constitution sets out in one place what patients, staff and the public, are entitled to expect from their NHS.  the Constitution brings together staff rights and pledges and sets out the responsibilities of our staff, our patients and the public.  The Constitution applies to any public private and voluntary organisations providing NHS services.  NHS Swindon is working with staff and partners on four staff pledges to embed the values and principles of the Constitution into our everyday work.

The staff pledges set out to provide all staff with:

  • Clear roles and responsibilities and rewarding jobs for teams and individuals that make a difference to patients, their families and carers, and communities.
  • Personal development, access to appropriate training for their jobs and line management support to succeed.
  • Support and opportunities for staff to maintain their health, well-being and safety.
  • Opportunities to inform decisions that affect them and the services they provide individually, through representative organisations and through local partnership working arrangements, to deliver better and safer services for patients and families.

Listening to feedback through the national NHS staff survey

The national NHS staff survey is structured around the four NHS Constitution pledges to staff as well as staff satisfaction and equality and diversity questions.


We received positive feedback against the four constitution pledges on:

  • The number of staff believing that NHS Swindon provides equal opportunities for career progression and promotion.
  • The number of staff able to contribute towards improvements at work.
  • The reduced number of staff intending to leave their jobs.
  • The number of staff agreeing that they have an interesting job.

The top three overall improvements which staff experienced are:

  • The number of staff having well structured appraisals in the last 12 months.
  • The reduction in the number of staff experiencing harassment, bullying or abuse from other staff in the last 12 months.
  • The increase in the number of staff who are using flexible working options.

Feedback from our staff is important.  We use the information to learn and to work with our staff and partners to ensure continuous improvement.

More information about the NHS Constitution is available on the Department of Health website.



Swindon CCG, Floor five, David Murray John Building, Brunel Centre, Swindon, SN1 1LH Tel: 01793 444614 or 01793 444655