Policies and procedures

A robust policy framework is a vital asset, both in terms of the clinical management of patients and the efficient management of services and resources.

It plays a key part in governance, service planning, performance management and most importantly, contributes directly to the delivery of patient care.

NHS Swindon’s policy framework is available on-line and consists of the following:

• Charging regime and policies
  
  
• Communicating with staff
  
  
• Complaints
  
  
• Equality and diversity
  
  
• Estates management
  
  
• Health and safety
  
  
• Human resources
  
  
• Information governance
  
  
• Pay and pensions
  
  
• Recruitment
  
  
• Standing financial instructions and orders.